The Winchester Mystery House is not responsible for any inconvenience caused by unauthorized duplication. Tickets may not be sold or transferred for commercial use. ![]() (Special Event tickets such as Flashlight Tours are non-transferable and non-refundable). Please call 40 or email and we will assist you. Thank you and we look forward to your visit.ĭisclaimer: Ticket purchases can be refunded or rescheduled. ![]() To prepare for your visit, we encourage you to visit our website at Īny further questions feel free to contact us. If you are 5-10 minutes late you can be caught up to your tour, or be placed on the next available tour. Help! I’m late for my tour! What do I do? Children under the age of 5 are not allowed on the Walk with the Spirits tour for safety reasons. Is the Winchester Mystery House child-friendly?Ĭhildren under the age of 5 are welcome to join their families on the Mansion tour, however, it is not recommended, due to tour length and content. ![]() In addition, there is an ADA tour available by appointment. However, Sarah’s Victorian Gardens and Gift shop are wheelchair accessible. We advise all guests to dress for the time of year and know that the house will be quite cold in the winter and warm in the summer.Īs a historic home, it is not currently wheelchair accessible. While we do have fans in the summertime and heaters in the wintertime, we cannot heat/cool the entire house completely. Sarah Winchester’s home was built during a time of electricity becoming popular. Please allow plenty of time before your tour to find parking. If our main lot is full, you may find public parking behind the Winchester Mystery House on Olsen Blvd. Due to construction around the property, our parking is limited. TOUR TIME: Please arrive 20-30 minutes prior to your tour time, to allow time for the check-in process with your E-tickets. We have an overflow parking lot further down Olsen Blvd behind the Winchester Mystery House. PARKING: Winchester Mystery House offers complimentary parking to guests. LOCATION: Winchester Mystery House is located at 525 S. Guests who repeatedly ignore these requirements will be required to leave the property.įinally, please know that the leadership team is committed to providing a safe environment for all guests. Guests observed out of compliance will be reminded to adhere to all protocols. Staff will be on the estate throughout the day to enforce all required protocols. Touch-free hand sanitizing stations will be available at the check-in kiosks, restrooms, and exit. Please bring your smartphone and show the ticket at check-in.Īll guests and staff are recommended to wear masks indoors, regardless of their vaccination status. We are doing contactless check-in for all guests. We have added several sanitizing stations throughout the estate.Īvoid touching your eyes, nose, and mouth. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Wash your hands often with soap and water for at least 20 seconds. Any guest who feels that they are at high risk as defined by the CDC should follow the CDC Guidelines and avoid crowds or travel at this time.įor all Winchester Mystery House guests & employees we ask the following: Masks are recommended while in public spaces.Īs a standard, ANY employee or guest who feels ill, regardless of their symptoms, should stay home. Please make sure the number of tickets is accurate as this page represents the number of confirmed tickets for your WINCHESTER MYSTERY HOUSE® tour.Īt this time, the Winchester Mystery House remains open to the public. Please have this e-Ticket(s) available on your phone, or printed when visiting the WINCHESTER MYSTERY HOUSE®. To redeem, please visit the WINCHESTER MYSTERY HOUSE® on the specified date and time. We look forward to your visit and are available to assist to ensure your visit is a great one!ĪTTACHED ARE YOUR TICKET(S). Thank you for purchasing your tickets to the world-famous Winchester Mystery House.
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